Project Management Professional PMP · Free Practice Question Medium
Question 64
Bill started managing a project, but a pandemic forced his team to meet virtually instead of physically for an extended period. Bill's team is in the United States on the East Coast. Once the team went virtual, team members were added from the company's West Coast and Midwest. Additionally, team members from the Philippines came on board as the project progressed. This team communicates mostly by email, and while Bill is not privy to every complaint from the extended team, his local team is frustrated. They see a lack of coordination, duplication of efforts, and inconsistency. What can Bill do to improve his team's situation?
- A Make phone calls to individual team members.
- B Allow each location to work independently.
- C Schedule a video conference or conference call frequently for the entire team.
- D Create daily email digests to instruct the team.
Reveal correct answer
Correct answer: C
Explanation
Bill needs to get everyone on the same page. Since meeting in a conference room is not an option, frequent video conferences or conference calls are the next best option. While emails are useful, they are not always the best way of communicating. A conference call or video conference with all or most of the team attending allows issues to be addressed that are harder to tackle one by one or via email. The challenge for Bill would be navigating the time zones to make this possible, but it is the best option to push his team and the project forward. Allowing each location to work independently is not feasible as project teams need to work together and rely upon each other. Daily email digests to instruct the team is not an effective method to lead or build the project team. Make phone calls to individual team members can be useful, but this segments the communication among the team members. Not everyone will receive the same message and this is not a good use of the project manager's time.Discussion
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