Servicenow Certified System Administrator CSA · Free Practice Question Easy

Question 39

What are the three different request methods in the Service Catalogue?

Select 3 Answers from the below options.

  • A

    Save

  • B

    Order

  • C

    Wish List

  • D

    Submit

  • E

    Request

Reveal correct answers

Correct answers: B, D, E

Explanation

Here are the three different request methods in Service Catalogue:

  1. Order

  2. Request

  3. Submit

Order is the default method that displays the confirmation dialogue box, and the delivery information is editable.

The Request method displays the confirmation dialogue box but not the delivery information.

The Submit method does not display the confirmation dialogue box or the delivery information.


Screenshot: Service catalogue request screen with the confirmation dialogue box and the delivery information

Learn more here!

Learning Domain: Self-Service & Automation - Service Catalogue

Difficulty level: Easy

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