Servicenow Certified System Administrator CSA · Free Practice Question Easy
Question 35
What do you create and use for a Virtual Agent or a Workspace notification that doesn't have a content provider, or some of the fields in the content provider are not present?
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A
Provider content
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B
Default content
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C
Common content
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D
Shared content
Reveal correct answer
Correct answer: B
Explanation
Use the default content for a notification that doesn't have a content provider or if some of the information in the content created for a provider is not available.
Both shared content and provider content can be default content.
You can provide common notification content so that different notification channels can use the same generic content.
Screenshot: Creating a provider content and making it a default content
Learn more here!
Discussion
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