Question 28

Explanation

Here are some of the accessibility enhancements in the Service Portal application:

• Identify input purpose: Personal information (for example, name and address) are auto-filled when filling out forms so that you don't have to input the information manually.

• Resize text: Text size can be increased to 200% through your browser settings.

• Reflow: Content can be zoomed up 400% without loss of functionality.

• Non-text contrast: Graphics have a non-text colour contrast of 3:1 minimum.

• Text spacing: Spacing between lines, words, and letters is increased when the browser text spacing tool is turned on.

• Content on hover or focus: Content can be viewed on hover or focus, enabling adequate time to perceive content and can be dismissed when unintentionally triggered.

• Label in name: Text-to-speech labels that you hear match the labels you see on the screen. You can directly activate the speech-input controls on the page with fewer surprising changes of focus.

• Status messages: New content is spoken by the screen reader without disturbing the current flow.

  
  

Screenshot 1: Overriding the HTML base CSS font size in the Service Portal

Screenshot 2: Increasing the Service Portal text size to 200% through the browser settings

Learn more about:

• Service Portal

• Configuring Service Portal

• Enabling text resize in your portal

Learning Domain: Instance Configuration - Common user interfaces in the Platform

First introduced: Rome release

Difficulty level: Hard