Salesforce Certified Administrator Exam Questions & Answers

All 18 questions

1. Q1 Which statement is true as it relates to Multi-select picklists and field dependency?
2. Q2 How can a Dashboard be refreshed? (select 2)
3. Q3 Which of the following functions can be performed in Chatter? (select 3)
4. Q4 What types of scheduling does Salesforce support for Products, once scheduling has been enabled in an org? (Select 2)
5. Q5 Which Report Formats are valid formats in Salesforce (select 4)
6. Q6 You have been tasked with creating a report based on the relationships between a primary object and three other related objects. This…
7. Q7 Which user is listed in the Case History related list when automated case actions occur in Salesforce, such as assignment rules, escalation…
8. Q8 What Salesforce feature is used to send an email notification automatically for opportunities with large amounts?
9. Q9 Sales Reps receive a 5% commission on all Opportunities that are closed/won. You need to add new fields on the Opportunity to…
10. Q10 You have a time-based workflow action scheduled to fire tomorrow and it is visible in the Time-Based Workflow Queue. Which statement is…
11. Q11 The four valid new action types that can be invoked immediately, or on a time-based basis from a workflow rule are:
12. Q12 You have been asked to convert an existing Multi-Select Picklist to a Picklist field. What would be a negative consequence of fulfilling…
13. Q13 Your CIO has approached you with a request to integrate Salesforce with another system that is used for Human Resources data. A…
14. Q14 You need to capture additional custom Lead information onto Contact records during the Lead Conversion process. Which type of field mapping are…
15. Q15 The head of the Field Sales Division has reported that several Sales Reps see the desktop Salesforce website version instead of the…
16. Q16 If the Organization-Wide Default setting on Accounts is set to Private, which records will an Account report return?
17. Q17 Which of the following is the appropriate definition of Sharing Rules?
18. Q18 Which relationship supports roll-up summary fields.