Project Management Professional PMP · Free Practice Question Medium

Question 23

Paola is the project manager for a project at Bank Corporation. While reviewing a set of project reports, she notices that several processes are out of control. Paola performs an analysis and creates a chart to show the stability of the processes. What should Paola do next?
  • A Assign a project team member to investigate the control chart.
  • B Escalate the out-of-control processes and Pareto chart to her steering committee.
  • C Consult with her project management office regarding the bubble chart she has created.
  • D Refer to her established escalation paths for the processes analyzed in the control chart.
Reveal correct answer

Correct answer: D

Explanation

Paola should refer to her documented escalation paths. This will ensure she is complying with project governance. A control chart shows the stability of a process over time. The steering committee is unlikely to assist, and a Pareto chart shows categories of failures in quality control. Assigning a project team member to investigate the control chart does not help resolve the issues Paolo has already defined. Consulting with the project management office with a bubble chart is not the best choice. A bubble chart shows the size and characteristics of a risk event, not the stability of the processes.

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