Project Management Professional PMP · Free Practice Question Medium
Question 14
James is a very creative individual and has decided to enhance a product's features during the development phase, which he was assigned to, knowing it will not negatively impact the project. However, he did not consult Mandy, his project manager, on the changes ahead of implementing them. What should Mandy do first now that her team member has added enhancement to a product without impacting time, cost, and quality?
- A Confirm that the customer is willing to incur this added expense.
- B Ask the team member why they feel additional enhancement(s) are required.
- C Consult the business team to assess the value of the improvement.
- D Discuss with the team member how they know there is no time, cost, or quality impact.
Reveal correct answer
Correct answer: D
Explanation
Team members come in and out of various phases, depending on their roles. The team members do not always have the same view of projects as their project manager. The project manager sees the entire project, is most familiar with organizational objectives, and can better evaluate the project's impact with the team's assistance. Asking the team members why they added the enhancements is important, but the answer will not explain how the team member knows there is no impact on the project's time, cost, or quality. Asking the business team to identify the value of the improvement is important. However, the project manager should first acquire the team member's justification for the change. Confirming that the customer is willing to incur this added expense is not necessary at this point because, according to the team member, the change did not impact the project's time, cost, or quality.Discussion
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