Project Management Professional PMP · Free Practice Question Medium
Question 102
Janessa is a scrum master at Shaker Corporation and recently moderated a discussion between a few developers. During the discussion, the developers agreed upon a path forward. However, recently, some of the developers began to express concern over the agreement. What should Janessa do next?
- A Meet with the developers and review their prior agreement.
- B Escalate the conflict to the developer's scrum master.
- C Do nothing, because as the moderator, Janessa is unable to intervene.
- D Refer the developers to the steering committee.
Reveal correct answer
Correct answer: A
Explanation
Janessa should encourage the developers to continue their prior agreement. This will help build good faith and will encourage the team to work together. Doing nothing risks the situation escalating. Janessa's position as the moderator is to encourage the developers to continue their prior agreement and work together. Referring the developers to the steering committee is not a good choice as it is Janessa's role and responsibility to work with the team and coach them to a good resolution. Janessa is the scrum master in this scenario, so this is not a valid option.Discussion
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