Question 50

Explanation

Configuration Hub gives you the ability to quickly find tables, configurations and metadata records related to any application installed on your instance.

You can experience the ability to zoom into an application or a group of applications and view all the relevant tables and records on a single page using the Configuration Hub. As an admin, you can access all relevant details related to the selected application(s).

You can achieve the following by using Configuration Hub.

• One-stop experience to access all relevant information

• Enhanced ability to save your preferences for all tables and records

• Ability to track and view delta changes, over-allocated licenses, and customisations on a single screen

• Enhanced use of multiple filters simultaneously to drill down to a particular application

• Ability to open and edit a record within Configuration Hub. You don't need to navigate to the record using the conventional ways.

Here are the other options:

• Robotic Process Automation (RPA) Hub enables end-to-end automation for your organisation.

• Integration Hub allows you to automate integration tasks using ServiceNow components for Flow Designer or develop custom integrations.

• Manager Hub increases managers' self-service and proactive engagement with their team by providing insights and recommended actions for what's most urgent and essential to drive team success.

• Analytics Hub is an exploratory view of indicators used for more detailed analysis and lets you see trends, predictions, breakdowns, and associated records for a specific indicator.

Screenshot: Accessing the Configuration Hub on the ServiceNow platform

Learn more about:

• Configuration Hub

• Admin Center

Learning Domains:

• Platform Overview and Navigation - Platform capabilities and services

• Platform Overview and Navigation - Next Experience Unified Navigation

First introduced: Vancouver release

Difficulty level: Medium