Servicenow Certified System Administrator CSA · Free Practice Question Easy
Question 44
Where do you define user conditions to determine who can access catalogue items?
-
A
Service Catalogue Configuration / Properties [
system_properties_servicecatalog_ui] -
B
Catalogue UI Policies [
catalog_ui_policy] -
C
User criteria [
user_criteria] -
D
Catalogue Client Scripts [
catalog_script_client]
Reveal correct answer
Correct answer: C
Explanation
User Criteria [user_criteria] defines conditions evaluated against users to determine which users can access catalogue items.
You can apply several user criteria records to a single catalogue item or category. In this situation, users match only one of these criteria records to have access.
Screenshot: Example of user criteria that is used to allow access to certain users
Learn more here!
Learning Domains:
Self-Service & Automation - Service Catalogue
Platform Overview and Navigation - The ServiceNow Instance
Discussion
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