Servicenow Certified System Administrator CSA · Free Practice Question Easy
Question 41
What can you leverage on the ServiceNow Platform to eliminate scripting for a catalogue item or a variable set?
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A
Data Lookup Rules
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B
Verification Rules
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C
Assignment Lookup Rules
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D
Business Rules
Reveal correct answer
Correct answer: A
Explanation
You can eliminate scripting by leveraging data lookup rules that can be set on any table within the current scope.
The columns of a data lookup table contain both matcher and setter field data. Each data lookup is a query that searches for a row containing values that match the matcher fields.
Note: The Run on Insert and Run on Update options are not supported for catalogue data lookups. Other options operate the same as for normal data lookup.
Screenshot 1: Creating a Catalog Data Lookup Rule from the System Policy Rules
Screenshot 2: Creating a Catalog Matcher Variable Definition to match the source variable to the matcher table field
Learn more here!
Learning Domains:
Data Migration and Integration - Scripting in ServiceNow
Self-Service & Automation - Service Catalogue
First introduced: Quebec release
Discussion
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