Servicenow Certified System Administrator CSA · Free Practice Question Easy

Question 38

Which user authentication method is used when it authenticates the username and password configured in identity providers with a matching user account in the ServiceNow instance?

  • A

    Multi-factor

  • B

    External Single Sign-on (SSO)

  • C

    Local database

  • D

    Digest Token

Reveal correct answer

Correct answer: B

Explanation

External Single Sign-on (SSO) authenticates the user name and password configured in identity providers with a matching user account in the ServiceNow instance.

The local database authenticates the user name and password stored in their corresponding user record in the ServiceNow instance.

Digest Token authenticates an encrypted digest of the username and password stored in the user record.

Multi-factor authenticates the user name and password in the ServiceNow instance and sends a passcode to the user's mobile device where an authenticator supporting Time-based One-time Password (TOTP) is installed, such as Google Authenticator.


Screenshot: Example of a login page with an external link to SSO


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