Servicenow Certified System Administrator CSA · Free Practice Question Easy
Question 15
Which of the following can be performed with multi-row variable sets?
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A
Capture data in a grid layout
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B
Display within a container
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C
Add variables with read roles
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D
Make visible in variable summarizer
Reveal correct answer
Correct answer: A
Explanation
You can use multi-row variable sets to capture data in a grid layout; however, there are some limitations:
They cannot be displayed when added within a container,
They are not visible in variable summarized, and
You cannot add variables with read roles.
You can use a multi-row variable set (MRVS) to capture variable data in a grid layout while submitting a catalogue item request for a group of entities. For example, for HR during the reorganisation of employees, a single record producer should be able to capture the relevant information such as the department and manager for a group of employees. Also, when you request a catalogue item to order virtual machines and servers, configuration options should be captured as a single request. In this case, a requester can define multiple hardware units as rows and their configuration options as columns of an MRVS.

Learning Domain: Self-Service & Automation - Service Catalogue
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