Servicenow Certified System Administrator CSA · Free Practice Question Easy
Question 9
Which of the following features allows you to update multiple records simultaneously?
Select 2 Answers from the below options.
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A
Bulk Record Update
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B
Form Designer
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C
Update Selected Action
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D
Field Update Action
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E
List Editor
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F
List Control
Reveal correct answers
Correct answers: C, E
Explanation
You can edit more than one record simultaneously using the list editor or an editing form.
The list editor allows you to edit field values directly from a list without navigating to a form. You can edit multiple records at the same time using the list editor. The list editor is the quickest method to update a single field on multiple records to have the same value.
You can edit multiple records at the same time using an editing form. You can use an editing form if you want to edit multiple fields or fields that do not appear in the list view. You can update selected records by right-clicking any column header and selecting the Update Selected action (in List v2) or update all records in the list by choosing Update All.
Screenshot 1: Updating the category field on multiple Incidents using the List Editor
Screenshot 2: Updating multiple Incidents using the Update Selected action
Learn more about:
Learning Domain: Configuring Applications for Collaboration - Lists, Filters, and Tags
Difficulty level: Medium
Discussion
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