Servicenow Certified System Administrator CSA · Free Practice Question Easy
Question 55
Where can you view instructions or help text associated with a catalogue item variable for additional context?
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A
In the associated knowledge articles
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B
In the service catalogue notifications
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C
In the variable editor in Workspace
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D
In the Virtual Agent conversations
Reveal correct answer
Correct answer: C
Explanation
Variable editor displays variable values in fulfiller forms. A requester, while requesting the item, specifies these variable values in the catalogue item questions.
In the variable editor in Workspace, you can view instructions or help text associated with a catalogue item variable for additional context.
Help text annotation helps information for a service catalogue variable. This field is applicable in Now Platform, Service Portal, and variable editor in Workspace, and Catalog Item UIB component.
Screenshot: Editing a question in Catalog Builder
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Learning Domain: Self-Service & Automation - Service Catalogue
Discussion
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