Question 47

Explanation

Multiple Choice, Single Line Text, and Select Box are different Variable Types in ServiceNow.

• The multiple-choice variable creates radio buttons for question choices.

• The single-line text variable creates a field to enter a single line of text.

• The select box variable creates a list of predefined question choices.

Variables allow you to define questions for a catalogue item. Several types of service catalogue variables are provided. Some variable types accept variable attributes.

Screenshot 1: Multiple Choice Variable

Screenshot 2: Single Line Variable

Screenshot 3: Select Box Variable

Learn more here!

Learning Domains:

• Platform Overview and Navigation - ServiceNow Platform Overview

• Learning Domain: Self-Service & Automation - Service Catalogue

• Database Management - Data Schema

Difficulty level: Easy