Servicenow Certified System Administrator CSA · Free Practice Question Easy
Question 3
How do end-users typically access the service catalogue when using the Service Portal?
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A
In the Knowledge Base
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B
Under Request Something
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C
In the Community
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D
Under System Status
Reveal correct answer
Correct answer: B
Explanation
When using the Service Portal, end-users typically access the service catalogue by clicking on Request Something.
Screenshot: Selecting Request Something on the Service Portal homepage to access the service catalogues
Learn more here!
Learning Domains:
Self-Service & Automation - Service Catalogue
Instance Configuration - Common user interfaces in the Platform
Difficulty level: Easy
Discussion
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