Servicenow Certified System Administrator CSA · Free Practice Question Easy
Question 23
Which of the following tabs are available by default for a submitted request on the Standard ticket page in Service Portal?
Select 2 Answers from the below options.
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A
Variable summarizer
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B
Activity
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C
Attachments
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D
Variable editor
Reveal correct answers
Correct answers: B, C
Explanation
By default, the Activity and Attachments tabs are available for a submitted request on the Standard ticket page in Service Portal.
If configured, this section displays the following types of tabs for a submitted request:
Activity
Attachments
Variable editor
Variable summarizer
Custom tab
Screenshot: Example of Standard ticket page for an incident with Activity and Attachments tabs
Learn more here!
Learning Domain: Instance Configuration - Common user interfaces in the Platform
First introduced: Paris release
Discussion
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