Servicenow Certified System Administrator CSA · Free Practice Question Easy
Question 11
You need to go back to review a record you just looked at recently.
What is one of the quickest ways to navigate back to the same record?
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A
Navigate back to its corresponding list
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B
Expand every application in the All applications tab
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C
Impersonate another user
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D
Select the record from the History tab
Reveal correct answer
Correct answer: D
Explanation
One of the quickest ways to navigate back to the same record would be to select the record from the History tab.
Items you have accessed recently appear in the application navigator's History tab, which is represented by a clock icon.
Items appear in chronological order from most to least recently accessed.
Screenshot: Accessing the recently accessed items from the History tab in the Core UI
Learn more here!
Learning Domains:
Instance Configuration - Common user interfaces in the Platform
Platform Overview and Navigation - ServiceNow Platform Overview
Discussion
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