Project Management Professional PMP · Free Practice Question Medium
Question 92
Darnell is the project manager for a company that specializes in painting interiors. Because Darnell is a new project manager, he wants to ensure that everything he does provides maximum value for his company's customers. To achieve this, Darnell instructs his team to use the highest quality paint for all surfaces, even those unlikely to be seen by his customers. One of Darnell's team members reports that some of these surfaces are in hard-to-reach areas, often requiring significant set-up time and detracting resources from other, more visible parts of the project. The team member reiterates that these surfaces are unlikely to be seen by team members and that painting them is a purely cosmetic choice. What prioritization perspective is this an example of?
- A Less Difficult Implementation, Low Customer Value
- B More Difficult Implementation, Low Customer Value
- C More Difficult Implementation, High Customer Value
- D Less Difficult Implementation, High Customer Value
Reveal correct answer
Correct answer: B
Explanation
The difficulty of this approach is not commensurate with its benefits for the customers. There is a significant opportunity cost associated with this approach, meaning that other work to provide value to customers will go undone because of this work being undertaken. This is a difficult implementation, and it has low customer value. This is a difficult implementation, and it has low customer value. This is a difficult implementation, and it has low customer value.Discussion
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