Project Management Professional PMP · Free Practice Question Medium
Question 55
Heather, a scrum master for Project Z, is approached by the product owner. The product owner mentions that they have noticed Heather frequently coordinating activities, clearing conference rooms, and performing other activities they believe the project team should perform. The product owner asks Heather why she performs these activities. How should Heather respond?
- A Let the product owner know about the concept of servant leadership.
- B Complain to the project manager that the project team refuses to perform these actions.
- C Direct the product owner to read the team's ground rules.
- D Tell the product manager to perform these activities in the future.
Reveal correct answer
Correct answer: A
Explanation
This stakeholder likely is unfamiliar with the concept of servant leadership. Letting them know that a servant leader puts themselves in the team's service will help explain Heather's actions. These actions align with servant leadership, so the team likely is not refusing to perform them. Ground rules refer to acceptable behavior, e.g., how to communicate updates or behave in meetings. Telling the product owner to perform these actions will not help them understand the reason for doing them.Discussion
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