Entry Certificate In Business Analysis ECBA · Free Practice Question Easy
Question 1
Which technique is most commonly used to gather direct input from end users about how a solution is performing?
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A
SWOT analysis
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B
Process modeling
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C
Surveys and questionnaires
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D
Risk assessment
Reveal correct answer
Correct answer: C
A.
Evaluates strategic positioning, not user experience or performance feedback.
B.
Used to document and understand workflows, not to collect user feedback.
C.
These are structured tools designed to collect direct feedback from end users, making them ideal for evaluating solution performance from a user perspective.
D.
Identifies and evaluates risks, not solution performance based on user input.
Discussion
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