Servicenow Certified System Administrator CSA · Free Practice Question Medium

Question 60

Which of the following can you do using the Catalog Builder?

Select 3 Answers from the below options.

  • A

    Transfer catalogue items published through Catalog Builder using exclusive update sets.

  • B

    Set the minimum and maximum number of items for an order.

  • C

    Add, remove or update multiple images of a catalogue item.

  • D

    Configure the Catalog Builder so catalogue item editors can enter custom details.

  • E

    Configure the default value for a question in Catalog Builder.

  • F

    Administer tables and forms visually from a single user interface.

Reveal correct answers

Correct answers: A, D, E

Explanation

Here are some of the feature highlights for the Catalog Builder:

  1. You can configure the Catalog Builder experience for catalogue item editors.

  2. You can easily transfer catalogue items published through Catalog Builder using exclusive update sets.

  3. You can configure the default value for a question in Catalog Builder, so it is set when users open a catalogue item form.


You can add a step, section, or question to the Catalog Wizard so catalogue item editors can enter custom details while creating catalogue items.

You can easily transfer catalogue items published through Catalog Builder from one instance to another by using update sets that are automatically and exclusively created for the catalogue item. For example, you can transfer catalogue items created by a business user from a non-production to a production instance.

You can specify a question the requester should answer before submitting the catalogue item. You enter the default value for the question in the Default value field of the Default value tab. The default value specified is pre-selected as the answer to the question when you open the catalogue item form for the item.


Note: This tab is available for the following question subtypes:

  • Single-line

  • Multi-line

  • Yes/No

  • Dropdown (fixed values)

  • Dropdown (values from a table)

  • Record reference

  • Radio

  • Date

  • Date &Time

  • Multi-select


Screenshot 1: List of Service Catalog Wizards with different producers

Screenshot 2: The Catalog Wizard for the Catalog Item Builder

Screenshot 3: Searching for ‘CB_<Template Name>_<Catalog Item Name>_<Date and Time Stamp>’ update set for a catalogue item transfer

Screenshot 4: Editing the Urgency question on the ‘Create Incident’ form in the Catalog Builder

Screenshot 5: Setting a default value for the Urgency question in the Catalog Builder

Learn more about:

Learning Domain: Self-Service & Automation - Service Catalogue

First introduced: Tokyo release

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