Servicenow Certified System Administrator CSA · Free Practice Question Medium

Question 57

What links show up when you click 'Go' to preview the upgrade version from the Upgrade Center?

Select 3 Answers from the below options.

  • A

    Known error articles

  • B

    Problem fixes

  • C

    Customer Success Center

  • D

    Personalized release notes

Reveal correct answers

Correct answers: A, B, D

Explanation

The Upgrade Preview module enables you to have an unprecedented insight into an instance before an actual upgrade. You can explore and preview upgrades to different ServiceNow release versions and see how your current configurations might impact your instance. The Upgrade Preview utility helps you to plan, schedule, and prepare for an upgrade.


The following three links show up when you click Go to preview the upgrade version:

  1. Problem fixes (Fixes that have been made since the last upgrade version),

  2. Personalized release notes (Release notes summary for the previewed version), and

  3. Known error articles (Errors that have been identified but not yet resolved).


Screenshot: Upgrade Preview landing page

Learn more here!

Learning Domain: Data Migration and Integration

First introduced: Paris release

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