Servicenow Certified System Administrator CSA · Free Practice Question Medium
Question 31
What source types are available when viewing the source of a knowledge article search in the search log?
Select 4 Answers from the below options.
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A
Classic: Now Platform application
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B
Knowledge Classic: Knowledge Management v3 or v2
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C
Portal: Service Portal application
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D
Workspace: Agent Assist in Workspace
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E
Mobile App: Now Mobile app
Reveal correct answers
Correct answers: A, B, C, D
Explanation
When viewing the source of a knowledge article search in the search log, the following source types are available:
Portal (Service Portal application),
Classic (Now Platform application),
Workspace (Agent Assist in Workspace),
Knowledge Classic (Knowledge Management v3 or v2.) and
Other (Unidentifiable source)
Screenshot: Different source types when viewing the source of a knowledge article search in the search log
Learn more here!
Learning Domains:
Self-Service & Automation - Knowledge Management
Platform Overview and Navigation - ServiceNow Platform Overview
First introduced: Paris release
Discussion
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