PMI Professional In Business Analysis PMI Pba · Free Practice Question Easy
Question 26
When building a to-be workflow diagram, all of the following are included EXCEPT:
- A A detailed description of why the change is being made, and the ultimate goal.
- B Who will do the work; job descriptions are the business stakeholders' responsibilities.
- C Business rules that should be followed; they should be included in the employee procedure manual.
- D Exception or error processing; it will be handled as it occurs by the workers.
Reveal correct answer
Correct answer: A
Explanation
This question may be difficult because it is important to communicate (and usually document) all of these components. A workflow diagram should include as much detail as necessary about who will do the work, how it will be done, decisions and rules to be followed, and exception processing/error handling. The workflow diagram may be used by the solution builders to create the solution and/or by the business workers who will support and implement it. The reason for the change and the goal of the project are usually included in the business case and may be reiterated in transition requirements and communications. They are not depicted in a workflow diagram.Discussion
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