Certified Implementation Specialist It Service Management CIS Itsm · Free Practice Question Easy
Question 10
What two fields are automatically calculated by completing the risk assessment on a change request?
Select 2 Answers from the below option.
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A
Impact
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B
Conflict status
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C
Risk
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D
Priority
Reveal correct answers
Correct answers: A, C
Explanation
Change Management features provide ways to calculate and assess the risk of change requests and to identify and resolve conflicts.
Risk assessment and calculation assist you with understanding the urgency and impact of change requests.
ServiceNow automatically calculates the risk and impact of the change from predefined risk conditions.
The Risk and Impact fields are automatically updated according to the completed risk assessment.
Diagram: Risk assessment and calculation
Learn more here!
Discussion
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