Certified Implementation Specialist It Service Management CIS Itsm · Free Practice Question Easy
Question 5
What is the recommended way for a CAB approver to approve the change requests during the Change Advisory Board (CAB) meeting?
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A
Searching for the approval request emails and responding to them with approvals
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B
Navigating to the My Approvals module to find and approve the change requests
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C
Asking the Change Management team to approve the change requests on approver's behalf
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D
Selecting the agenda items for the change requests in the CAB workbench and choosing Approve
Reveal correct answer
Correct answer: D
Explanation
Approve or reject agenda items for a change in the CAB workbench.
This helps a CAB approver who has multiple approvals to quickly select and provide the approvals rather than having the system automatically select the first approval that arrives.
Note: If you are one of the approvers for the agenda item, the Approve and Reject buttons appear below the timer.
You can click Approve or Reject as appropriate, enter your comments in the Confirmation pop-up window, and click Approve or Reject.
Screenshot: Approving/rejecting agenda items for a change in the CAB workbench
Learn more here!
First introduced: Quebec release
Discussion
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