CIPS L4m3 Commercial Contracting · Free Practice Question Medium
Question 18
Which of the following are most likely to be substantive elements of the specification of a truck? Select TWO that apply:
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A
Abbreviation
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B
Ethics
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C
Expected lifespan
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D
Features of the truck
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E
Foreword
Reveal correct answers
Correct answers: C, D
Explanation
The key substantive elements to be included in a specification are:
- Characteristics of the product or service
- Time scale for delivery
- Response times for defects
- KPIs relating to performance and reliability
- Lifespan and durability expectations
- Documentary requirement for training/user manual and/or management information
- Any specific requirements regarding implementation
Reference: CIPS study guide page 90-92
LO 2, AC 2.1
Discussion
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