Project Management Professional PMP · Free Practice Question Medium

Question 160

Sally is a scrum master for Project X. Halfway through a sprint; she overhears two of the developers on her team arguing over the best way to test a specific feature they are working on for the project. The argument is intense but does not sound heated. What should Sally do about this situation?
  • A Immediately de-escalate the situation.
  • B Do nothing.
  • C Speak to the developer who started the argument.
  • D Speak with each developer separately.
Reveal correct answer

Correct answer: B

Explanation

Discussions among the team are common, and some conflict is useful in building a solid solution. As long as everyone is respectful and keeps the discussion focused on the best path, Sally does not need to take any action. De-escalation is needed when one or more parties begin attacking, blaming, or calling out one specific individual or group, which did not happen in this scenario. Both individuals appeared to be speaking respectfully, so there is no need to follow up with them individually. No action was necessary.

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