Project Management Professional PMP · Free Practice Question Medium
Question 80
You are the project manager of a hybrid project with a team that includes twelve different developers. Early in the project, you and the project team worked together to establish the needed ground rules, and during the planning process, everyone on the project team agreed to the rules. Now that the project is underway, two of the team members are in conflict about the rules. They seem to be interpreting the ground rules differently, and they have come to you for a resolution. What step should have been taken when creating the team ground rules to eliminate this type of scenario?
- A Demand an environment of trust, respect, and transparency.
- B Establish a formal grievance mechanism.
- C Establish procedures for decision-making and for changing the rules.
- D Establish a governing board.
Reveal correct answer
Correct answer: C
Explanation
Once rules are made, for flexibility, they need procedures for changes. When creating the rules, it is best to explain that there may be times when you need to make decisions that not everyone on the project will like. You might also need to adjust the rules with the project team and possibly even create more rules depending on the scenarios that evolve within the project. Demanding an environment of trust, respect, and transparency can be authoritarian and conflicts with the idea of trust, respect, and transparency among the team. Establishing a formal grievance mechanism conflicts with trust and transparency in communication. Establishing a governing board, like the formal grievance approach, conflicts with openness, trust, and transparency among the project team.Discussion
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