ITIL 4 Foundation · Free Practice Question Easy
Question 16
Fill in the blank. According to the guiding principles, "Everything that the organization does needs to map, directly or indirectly, to [?] for the stakeholders.
- A Value
- B Outcomes
- C Outputs
- D Utility
Reveal correct answer
Correct answer: A
Explanation
According to the guiding principle of 'focus on value', "Everything that the organization does needs to map, directly or indirectly, to value for the stakeholders.Discussion
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