ITIL 4 Foundation · Free Practice Question Easy

Question 11

Which service management dimension is focused on an organization's relationships with other organizations in order to deliver its services?
  • A Organizations and people
  • B Information and technology
  • C Partners and suppliers
  • D Value streams and processes
Reveal correct answer

Correct answer: C

Explanation

The ‘partners and suppliers’ dimension focuses on the organization's relationships with other organizations that are involved in the design, development, deployment, delivery, support, and/or continual improvement of services. This also incorporates contracts and other agreements between the organization and its partners or suppliers.

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