ITIL 4 Foundation · Free Practice Question Easy
Question 6
Which describes the assurance that a product or service will meet agreed requirements?
- A Utility
- B Warranty
- C Value
- D Output
Reveal correct answer
Correct answer: B
Explanation
Warranty is defined as the assurance that a product or service will meet agreed requirements. When a service has warranty, it is referred to as 'fit for use'.Discussion
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