ITIL 4 Foundation · Free Practice Question Easy
Question 13
Fill in the blank. The purpose of the [?] is to ensure that the organization continually co-creates value with all stakeholders through the use and management of products and services.
- A Activities
- B Practices
- C Service value system
- D Service value chain
Reveal correct answer
Correct answer: C
Explanation
The purpose of the service value system is to ensure that the organization continually co-creates value with all stakeholders through the use and management of products and services. It takes opportunity and demand as its input and enables the creation of value through the guiding principles, governance, service value chain, practices, and continual improvement.Discussion
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