Microsoft Certified Power Platform Fundamentals · Free Practice Question Easy
Question 23
Scenario: The Brand Corporation is the science and research branch of the Roxxon Corporation which is managed by Melinda May and Phil Coulson. Melinda and Phil have decided to use Microsoft Dynamics 365 Sales for the company to increase its efficiencies and have hired you as an advisor to guide many projects to ensure their success.
Melinda and the IT team plan to use a browser-based app named Sales Hub. Phil wants to ensure that users can access data from mobile devices.
Which of the following apps should users install on their mobiles?
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A
Dynamics 365 Remote Assist
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B
Dynamics 365 Business Central
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C
Dynamics 365 for Phones
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D
Dynamics 365 Finance
Reveal correct answer
Correct answer: C
Explanation
Use the Dynamics 365 for phones and Dynamics 365 for tablets apps for your sales, customer service, field service, and other tasks when you're on the go. With one download from your app store, you will automatically have access to all the apps you need for your role. You will see apps with the new Unified Interface on your mobile device.
Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights. Choose one, some, or all. Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business. So you connect with every customer.
There are separate mobile apps for:
Dynamics 365 for phones and tablets app to run your customer engagement apps in Dynamics 365 (such as Dynamics 365 Sales, Dynamics 365 Customer Service, and Dynamics 365 Marketing): Dynamics 365 for phones and tablets
Power Apps mobile: Run model-driven apps and canvas apps on Power Apps mobile
Dynamics 365 Field Service: Field Service mobile app
Finance and Operations applications: Finance and Operations mobile app
A. Dynamics 365 Remote Assist is not the correct app for users to install on their mobile devices in this scenario. This app is focused on remote assistance and collaboration, rather than accessing sales data from mobile devices.
B. Dynamics 365 Business Central is not the correct app for users to install on their mobile devices in this scenario. This app is focused on managing business operations and finances, rather than accessing sales data on mobile devices.
C. Dynamics 365 for Phones is the app designed specifically for mobile devices to access Dynamics 365 Sales data. It provides a mobile-friendly interface for users to view and interact with sales data on the go, making it the ideal choice for Phil's requirement to ensure mobile access for users.
D. Dynamics 365 Finance is not the correct app for users to install on their mobile devices in this scenario. This app is focused on financial management and operations, rather than sales-related activities.
Discussion
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