Microsoft Certified Power Platform Fundamentals · Free Practice Question Easy
Question 14
A company uses Power Automate with Dynamics 365 Field Service to automate the scheduling and dispatching of associates to its customer locations.
Which connector is used to create the Power Automate flow?
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A
Microsoft Dataverse
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B
Dynamics 365
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C
Dynamics 365 Field Service
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D
Dynamics 365 Service
Reveal correct answer
Correct answer: A
Explanation
Dynamics 365 apps such as Sales, Marketing, Project Operations, Field Service and Customer Service use Microsoft Dataverse as the data source.
Since the Dynamics 365 connector is deprecated (option B is incorrect), use the Dataverse connector. Option A is the correct answer.
Reference Link: https://docs.microsoft.com/en-us/power-apps/maker/canvas-apps/connections/connection-dynamics-crmonline
https://docs.microsoft.com/en-us/power-automate/connection-dynamics365
Separate connectors are available for Dynamics 365 Business Central, Customer Insights, etc., so use them if you connect to these apps.
Options C and D are not the names of valid connectors.
Discussion
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