Certified Information Systems Auditor CISA · Free Practice Question Easy
Question 47
The set of activities that ensures the efficient and effective delivery of IT services through active management and the continuous improvement of processes is known as:
- A Incident response
- B Business continuity planning
- C Disaster recovery planning
- D IT service management
Reveal correct answer
Correct answer: D
Explanation
Correct Answer:
IT service management is correct. IT service management (ITSM) is the set of activities that ensures that the delivery of IT services is efficient and effective through active management and the continuous improvement of processes.
Incorrect Answers:
All other answers are incorrect.
Discussion
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