Certified Business Analysis Professional CBAP · Free Practice Question Easy

Question 6

Alex, a business analyst, recently interviewed several team members for a project at Tech Innovate Inc. However, a number of issues were identified. Alex's manager has suggested using an issue tracking tool to manage these issues. Why would this be advisable?
  • A To ensure all issues identified during the elicitation are addressed until resolved.
  • B To use the information for historical reference and future project planning.
  • C To document the outcomes of requirements workshops and interviews.
  • D To keep the IT support and service management teams informed.
Reveal correct answer

Correct answer: A

Explanation

The main reason for tracking problems using an issue tracking tool is to ensure that all concerns identified during interviews or other elicitation activities are systematically addressed until they are resolved. This process helps in efficiently managing and mitigating issues that could impact the solution being developed.

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