Of Capability In Business Analysis CCBA · Free Practice Question Medium

Question 21

A business analyst was eliciting requirements for a machine's functionality from a stakeholder. The stakeholder tried to explain the steps in the process and how it is performed. Despite repeated attempts, the BA could not comprehend the process. Which of the following techniques would help the BA understand the requirements?
  • A Interview the operator
  • B Use a graphic user interface
  • C Review a paper prototype
  • D Observe the product in use
Reveal correct answer

Correct answer: D

Explanation

When a business analyst has difficulty understanding a process from verbusiness analyst (BA)l explanations, observing the product in use can provide practical insights and a clearer understanding of how it functions. This technique allows the business analyst (BA) to see the actual steps and interactions, making it easier to comprehend and document the requirements.

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