Question 2

Explanation

These are correct:

• Some issues have 'Issue Level Security' applied.

• The user does not have the 'Browse Projects' permission for some projects.

If users cannot view the issues, they need to check if they have the right permissions to view them.

The user sets the maximum number of issues to the column board. This is false.

• The company-managed Kanban projects can set a minimum and maximum limit of tasks to the board column.

An indicator will appear on the column board. Users can still add more issues to the board and view them. The issue won't be hidden.

Some statuses are not properly mapped to the correct column. This is false.

If users are creating a new board (Kanban or Scrum) with multiple company-managed projects, and each project has a unique workflow, all statuses will be mapped to 3 default columns: To Do, In Progress, and Done.

On the Kanban board, the issues will appear on the board as soon as users created the board.

On the Scrum board, the issues will not appear on the board. After creating a new Scrum board, you do not have an active sprint. Only issues in the active sprint will appear on the Scrum board.

The GIF below demonstrates the actual test. (Click here if it is not visible)

These are the possible reasons why issues are hidden from the Jira board:

• The JQL from the Saved Filter excludes some issues.

• Users selected Quick Filter, which filtered out some of the issues.

• Users do not have the Browse Projects permission to view the issues.

• Users do not have the right Issue Security Level to view the issues.

• Status is mapped to the Unmapped Statuses column.

• The JQL from the sub-filter excludes some issues. (Kanban only)

• Status is mapped to the Kanban backlog column. (Kanban only)

• 'Hide completed issues older than' setting is selected to 1 week, 2 weeks, or 4 weeks. (Kanban only)