Servicenow Certified Application Developer CAD · Free Practice Question Medium
Question 28
Which of the following are configured in an Email Notification? (Select 3)
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A
Who will receive the notification
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B
When to send the notification
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C
What content will be in the notification
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D
How to send the notification
Reveal correct answers
Correct answers: A, B, C
Explanation
Source: Documentation
Correct answers:
What content will be in the notification: This is correct. In an Email Notification, you configure the content that will be sent out. Think of this as the text or body of an email you're composing.
Who will receive the notification: This is also correct. You specify the recipients, whether they are individual users, groups, or roles. It's like addressing an envelope; you need to know where it's going.
When to send the notification: This is correct as well. You set the conditions under which the email notification will be triggered. Imagine this as setting an alarm clock; it will go off when certain conditions (time, in the case of the alarm clock) are met.
Incorrect answer:
How to send the notification: This is not typically configured in an Email Notification in ServiceNow. The "how" is usually determined by the email server configurations and not specified in each individual email notification. Think of this as the postal service; you don't decide how the mail gets to its destination each time you send a letter, that's handled by the postal system.
Discussion
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