Microsoft Certified Power Platform App Maker Associate · Free Practice Question Easy
Question 32
Q295: A marketing team plans to create a chatbot for a product launch. The chatbot should provide information about the launch date, product features, and pricing details. What is the first step in building this chatbot using Microsoft Power Virtual Agents?
- A A. Designing a chatbot user interface
- B B. Identifying use cases and capabilities
- C C. Creating trigger phrases and topics
- D D. Publishing the chatbot.
Reveal correct answer
Correct answer: B
Explanation
B. Identifying use cases and capabilities This proposition is correct because before designing the chatbot user interface or creating trigger phrases and topics, it is important to first identify the use cases and capabilities of the chatbot. This involves understanding the specific goals and objectives of the marketing team for the product launch and determining how the chatbot can best support those goals. By identifying the use cases and capabilities, the marketing team can then design the chatbot user interface, create relevant trigger phrases and topics, and ensure that the chatbot provides the necessary information about the launch date, product features, and pricing details.Discussion
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