Question 26

Explanation

Correct Answer: C. Including the cause of the incident in problem management procedures. Explanation: To effectively reduce the number of repeated incidents in an organization, it is important to address the root cause of each incident. By including the cause of the incident in problem management procedures, the organization can identify the underlying issues that lead to the incidents and take appropriate corrective actions. Problem management involves analyzing incidents, identifying their causes, and implementing solutions to prevent their recurrence. This proactive approach helps in reducing the number of repeated incidents by addressing the underlying problems. Option A, increasing the number of security controls, may enhance overall security but does not directly address the cause of the incidents. Option B, implementing a new incident reporting tool, may improve incident tracking and management but does not directly address the root cause of the incidents. Option D, providing additional training to employees on incident response, is valuable for enhancing awareness and skills but may not be sufficient to eliminate the root causes of the incidents. Therefore, the correct answer is C. By including the cause of the incident in problem management procedures, the organization can identify and address the underlying issues, leading to a reduction in the number of repeated incidents.