Microsoft 365 Certified Teams Administrator Associate · Free Practice Question Medium

Question 2

As a Teams Administrator for the company, you have received reports from users at one of the locations experiencing issues with video and voice quality during calls.

Specifically, they have noted that media packets are arriving at inconsistent rates, packets are being dropped, and voices are being choppy.

What will address these issues by effectively managing their resources rather than adding bandwidth?

  • A

    Quality of Service

  • B

    The Reporting Labels page in the Microsoft Teams Admin Center.

  • C

    An Intrusion Detection and Prevention System.

  • D

    Implement a content delivery network (CDN) solution.

Reveal correct answer

Correct answer: A

A. Quality of Service (QoS) is a network management technique that prioritizes certain types of traffic to ensure a consistent level of performance for critical applications like voice and video calls. By implementing QoS, you can prioritize real-time media packets over other types of traffic, ensuring a smoother and more reliable communication experience for users, even with limited bandwidth.

B. The Reporting Labels page in the Microsoft Teams Admin Center is not directly related to addressing issues with inconsistent media packet rates, dropped packets, and choppy voices during calls. This feature is more focused on managing information protection and compliance within Microsoft Teams, rather than optimizing network performance for media streams.

C. An Intrusion Detection and Prevention System (IDPS) is a security tool designed to monitor network traffic for malicious activity and prevent potential security breaches. While an IDPS can help protect the network from external threats, it is not specifically designed to address issues related to inconsistent media packet rates, dropped packets, and choppy voices during calls.

D. Implementing a content delivery network (CDN) solution can help improve the delivery of static content by caching it closer to end-users, reducing latency and improving load times. However, a CDN is not directly related to managing network resources to address issues with inconsistent media packet rates, dropped packets, and choppy voices during calls.

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