Certified Information Privacy Professional CIPPE · Free Practice Question Medium
Question 13
Tina was receiving invoicing emails from Zell Communications despite no longer being a client. Tina had complained twice to Zell's Communications customer service about receiving unwanted email communications but she continued to receive Zell's marketing email.
Zell Communications recently discovered a system error that had prevented the deletion of Tina’s personal information. A week after discovering the system error, it was fixed and Tina’s personal information was deleted. As a result, Tina no longer receives email communications from Zell Communications.
What is true about Zell Communications?
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A
Zell communications did not violate the GDPR as Tina no longer receives Zell email communications
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B
Zell Communications did not violate the GDPR as Tina’s personal information was deleted after the company system was fixed
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C
Zell Communications was processing Tina’s personal information without her consent
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D
Zell Communications did not violate the GDPR as a system error prevented the deletion of Tina’s personal information
Reveal correct answer
Correct answer: C
Explanation
Zell Communications was sending Tina email communications without her consent. There was a clear violation of Article 6 GDPR as Zell Communications processed Tina's personal data without a legal basis. Tina continued to receive email communications despite no longer being a client and despite having complained twice to Zell Communications.
Discussion
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