CIPS L4m5 Commercial Negotiation · Free Practice Question Medium
Question 10
Which of the following are intangible values created by trust in business relationships? Select TWO that apply.
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A
Frequent conflict escalation
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B
Higher revenues
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C
More focus on core business
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D
Increasing response time to request
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E
Positive feedbacks from customers
Reveal correct answers
Correct answers: C, D, E
Explanation
Trust may create value as following:
LO 1, AC 1.4
Discussion
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