Certified Associate In Project Management CAPM · Free Practice Question Medium
Question 78
Your organization completes projects for other organizations. You are the project manager of the BGV Project. It is almost complete but the stakeholders have requested a change to the project scope. The customer is willing to pay any additional fees for this change. This additional change will cause the project to run three weeks longer than was planned. The problem, you realize, is that you have already scheduled your current project team to start a three-year project for a different customer that will overlap with the new work the customer has just added to the scope. You need to complete the current project, keep your current customer happy, and start the next project on time. What should you do?
- A Hire additional project team members to complete the project on time.
- B Promise the customer that the changes can be added at a later date.
- C Refuse to add the changes to the current project.
- D Promise the customer that you can do the changes as requested but you will need to pause their project because of another project you have scheduled.
Reveal correct answer
Correct answer: A
Explanation
The best choice is to hire additional work to ensure that your current project ends on time. 2 is incorrect. This choice, while feasible, likely won’t keep your current customer happy. 3 and 4 are incorrect because they won’t keep your customer happy.Discussion
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