ITIL 4 Foundation · Free Practice Question Easy
Question 22
Which statement about the value chain activities is CORRECT?
- A Practices are considered a value chain activity
- B Continual improvement is considered a value chain activity
- C Service value chain activities receive and provide triggers for further actions to be taken
- D Activities within a service value chain operate independently from each other
Reveal correct answer
Correct answer: C
Explanation
Service value chain activities are connected to and interact with one another, with each activity receiving and providing triggers for further actions to be taken.Discussion
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