ITIL 4 Foundation · Free Practice Question Easy

Question 5

What is the best description of an emergency change?

  • A A change that doesn't need risk assessment because the procedure has been pre-authorized
  • B A change that needs to be assessed, authorized, and scheduled by a change authority
  • C A change that must be implemented as soon as possible because it is required to resolve an incident or security issue
  • D A change that is assessed, authorized, and scheduled as part of ‘continual improvement’
Reveal correct answer

Correct answer: C

Explanation

An emergency change is change that must be implemented as soon as possible to resolve an incident or security issue.

Discussion

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